Terms and Conditions

Terms and conditions for use of BPOINT
 

In using our services, you agree to comply with the terms and conditions imposed by your bank and BPOINT, and pay the amount(s) and associated fees in relation to the transaction(s) you authorise on this site.

While the payment service provides a payment reference number acknowledging your payment, your financial institution may still decline the transaction. The provision of a payment reference number does not mean that payment of your liability has been finalised.

If a payment is declined then you will need to contact your financial institution.

All payments made before 5.30PM AEST will be processed on the same day. Payments made after
5.30PM AEST will be processed the following day.

You are responsible for correctly entering all requested payment information when paying your bill. If the information you provide is incorrect it may result in your bill remaining unpaid.
 

Prices and Payment

All prices are in AUD.  We accept payment using this facility by VISA and Mastercard cards only.
 

Charges

A surcharge of 1.5% shall be applied to VISA and Mastercard payments made through this BPOINT facility.
 

Customer Service

You can e-mail, write, telephone or fax us with your complaint.  Our normal office ours are 9am-5pm, Monday to Friday.